Terms of Service

Last Updated: 11 July 2025

Welcome to Padeltomic. These Terms of Service ("Terms") govern your use of our website, products and services. By accessing our website or placing an order with us, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Us

Padeltomic is an online retailer specialising in padel equipment and accessories.

Contact Details

Padeltomic
20 Spinners Court
Chorley
Lancashire
PR7 7AU
United Kingdom

Email: info.padeltomic@gmail.com

2. Eligibility to Use Our Website

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our services. You also confirm that any information you provide is accurate and complete.

3. Products, Descriptions and Pricing

We make every effort to ensure that product descriptions, images and pricing are accurate. However, occasional errors may occur.

We reserve the right to:

• Correct pricing or product information errors at any time

• Modify or discontinue products without prior notice

• Limit product quantities available for purchase

• Refuse or cancel orders where pricing or product information has been displayed incorrectly

All prices are displayed in Pounds Sterling (£ GBP) and include VAT where applicable. Delivery charges are calculated separately and shown during checkout.

4. Orders and Acceptance

When you place an order, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

A contract between you and Padeltomic is formed only when your order has been dispatched.

We reserve the right to decline or cancel orders for reasons including, but not limited to:

• Product unavailability

• Pricing or listing errors

• Payment verification issues

• Suspected fraudulent activity

• Breach of these Terms

If your order is cancelled after payment has been taken, a full refund will be issued.

5. Payment

All payments must be authorised and received in full before an order is dispatched.

We accept major debit and credit cards along with other secure payment methods displayed at checkout. Payment information is processed securely through trusted payment providers and is not stored by Padeltomic.

6. Delivery

We aim to dispatch orders within the timescales stated on our website. Delivery estimates are provided for guidance only and are not guaranteed.

Padeltomic shall not be liable for delays caused by:

• Courier service disruptions

• Customs processing

• Severe weather conditions

• Industrial action

• Events beyond our reasonable control

If your order has not arrived within a reasonable period, please contact us and we will investigate the issue.

7. Returns and Refunds

Customers may request a return within 14 days of receiving their order, subject to the conditions outlined in our Returns Policy.

Returned items must be:

• Unused and unworn

• In their original condition

• Complete with original packaging and tags

• Accompanied by proof of purchase

For full details, please refer to our Returns Policy.

8. Intellectual Property Rights

All content available on this website, including but not limited to text, images, graphics, logos, branding, product descriptions and website design, is the property of Padeltomic or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, copy or otherwise use any content without prior written permission.

9. Acceptable Use

You agree not to:

• Use the website for any unlawful purpose

• Violate any applicable laws or regulations

• Upload viruses, malware or harmful code

• Attempt to gain unauthorised access to our systems

• Interfere with the security or functionality of the website

• Infringe the intellectual property rights of Padeltomic or third parties

• Engage in fraudulent, abusive or misleading activity

We reserve the right to restrict or terminate access to our website where misuse is identified.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence.

To the fullest extent permitted by law, Padeltomic shall not be liable for any indirect, incidental, consequential or special losses arising from:

• Use of or inability to use the website

• Delays or interruptions to services

• Product misuse

• Loss of profits, business or data

Our total liability in relation to any order shall not exceed the amount paid for the relevant product(s).

11. Indemnification

You agree to indemnify and hold harmless Padeltomic, its directors, employees and affiliates from any claims, losses, damages, costs or expenses arising from your breach of these Terms or misuse of our website.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising in connection with these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to amend these Terms at any time. Updated versions will be posted on this page with the revised "Last Updated" date.

Continued use of our website following any changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: info.padeltomic@gmail.com